Coronavirus (COVID-19) Updates and Resources

March 2020

Our thoughts are with you as we all face the challenges of coping with the outbreak of the Coronavirus and the rapid changes it is bringing to our daily lives. We know that parents and child care providers are significantly impacted right now, and we will be continuing our advocacy work on behalf of young children and their families.

This page will serve as a platform for the latest news, guidance, and resources, as well as keeping you updated on ways that you can take action to support families and the early childhood system. Help guide and inform our work by sharing your story about how this is impacting you and what support you think is needed.

Things are evolving quickly, so please check back regularly for the latest updates. We wish you all continued good health and safety as we work together in these unprecedented times to do what's best for our county's youngest children.

Click here to read our full statement on this public health issue.

How You Can Help

Our community is facing an unprecedented challenge, triggered by the COVID-19 pandemic. You can support Smart Start of Mecklenburg County's response by donating directly.

Donate Today

News & Resources


The NC Department of Health and Human Services, along with public and private partners across the state, have established (3) programs to help children as we work to mitigate the effects of the COVID-19 pandemic:  

  1. hotline connecting essential workers to local child care options 
  2. texting service to help families in need find meal sites; and
  3. A list of educational resources (birth grade 2) for parents who are trying to keep their young children engaged and learning while schools and care facilities are closed.  

Additional Resources from NC Department of Health & Human Services and DCDEE:

Resources from the Centers for Disease Control (CDC):

Additional Local Resources

General Emergency Assistance

Mental Health Support

Mask Guidance

Family Support

Family Resources

Parents in Need of Child Care:

If you are a parent who provides necessary services to, or cares for, members of our communities, and your child care has fallen through or is unavailable because of closures, please call this number to be connected with the right fit for you and your child: 1-888-600-1685.

  • Click here to download a flyer in English and Spanish
  • Child care options are for parents whose typical child care arrangements are unavailable due to school or child care closings and who cannot access other care. Options are available for infants up to children age 12.
  • Under the direction of Gov. Cooper, NC DHHS, the NC Department of Public Instruction, and the NC Child Care Resource & Referral Network and partners across the state are working together to provide these vital child care options.

Loaves & Fishes
CMS is providing grab and go meals at 70 locations across the county


Early Care & Education

Financial Support for Child Care Programs: 

Regulatory Flexibility

  • DCDEE is actively working to identify policy and regulatory requirements that can be temporarily waived, while still ensuring the health, safety and well-being of children. Click here for a chart that shows which rules now have some flexibility.
  • During the crisis, all monitoring visits and environmental rated license assessments will not take place. This temporary change does not include investigations of complaints and investigations of child maltreatment.

Resources from Child Care Services Association:

Resources for Child Care Providers and Parents from National Organizations:

Child Care Providers



Child Care



 Emergency Loans

Recursos en español